WhatsApp Ordering With No App Download
Customers order through WhatsApp instantly with no app store download, registration or learning curve.
Business benefit: More customers complete orders and fewer abandon the process.
WhatsApp Ordering Features for Hospitality Venues
Everything you need to launch, manage and grow WhatsApp ordering in your venue. Designed to reduce queues, increase revenue and simplify operations.
QR Code Ordering for Tables, Bars and Terraces
Generate QR codes for tables, pool areas, terraces, bars and collection points directly from the Digame dashboard.
Business benefit: Faster setup and accurate customer location every time.
Live Orders Screen for Bars, Restaurants and Events
Orders appear instantly in a live operational dashboard where staff can move them through New, Preparing, Ready and Completed.
Business benefit: Better visibility, fewer mistakes and faster service.
Customer Collection Screen for Hospitality Venues
Display order numbers and statuses on a dedicated customer-facing screen.
Business benefit: Reduces interruptions and improves collection efficiency.
Wait-Time Tracking for Hospitality Orders
Track average preparation times and display estimated wait times to customers.
Business benefit: Better customer expectations and smoother operations.
Capture Item Notes and Custom Order Requests Through WhatsApp
Capture requests such as “no ice”, “extra sauce” or “no tomato” before the order reaches staff.
Business benefit: Fewer order errors and happier customers.
WhatsApp Broadcast Messaging for Hospitality Venues
Send promotions, announcements and venue updates directly to customers who have interacted with your venue.
Business benefit: Drive repeat visits and increase revenue.
Automated WhatsApp Follow-Up Messages
Automatically send post-order messages, thank-you messages or promotional campaigns.
Business benefit: Increase customer retention without additional staff effort.
Customisable WhatsApp Messaging for Your Venue
Configure venue-specific wording, responses and customer interactions from the dashboard.
Business benefit: Keep communications aligned with your brand.
One Hospitality Dashboard for WhatsApp Ordering and Operations
Everything from ordering and operations to customer communication and marketing — managed from one Digame dashboard.
WhatsApp Ordering for Hospitality Venues
Customers order through WhatsApp without downloading an app or creating an account.
- WhatsApp ordering
- QR codes
- Table recognition
- Menu browsing
More completed orders and less customer friction
Live Orders Screen and Collection Screen Operations
Manage orders from one operational dashboard.
- Live Orders Screen
- Customer Collection Screen
- Order status management
- Real-time updates
Faster service and fewer operational mistakes
Customer Experience for Restaurant and Bar Ordering
Keep customers informed throughout their order journey.
- Wait-time tracking
- Collection notifications
- Order updates
- Clear status visibility
Better customer satisfaction and fewer interruptions
WhatsApp Broadcast Messaging and Guest Retention
Drive repeat visits and increase spend.
- Broadcast messaging
- Automated follow-ups
- Promotional campaigns
- Custom messaging
Generate additional revenue from existing customers
Ready to See WhatsApp Ordering in Action?
Book a demo or create your venue and start taking WhatsApp orders in hours.
Live Orders Screen for Bars, Restaurants and Events
Every WhatsApp order appears instantly in the Digame Live Orders Screen. Staff can move orders through New, Preparing, Ready and Completed while monitoring wait times, customer notes and venue performance in real time.
Keep Table Service and Collection Orders Moving During Peak Periods
- Orders appear instantly from WhatsApp
- Move orders through New, Preparing, Ready and Completed
- Customer notes and modifications are shown clearly
- Track average wait times throughout the day
- Open the Collection Screen directly from the dashboard
- Works across bars, restaurants, events and food courts
Live Orders Screen
Live Orders Screen
For bars, restaurants, events and service teams
Full service visibility
See every active order in one place and keep staff aligned during busy service periods.
Built for speed
Designed to reduce missed orders, improve communication and help venues serve more customers.
Reporting Dashboard
The Crown & Anchor
Reporting
Last 7 days · WhatsApp orders
1 Jun – 7 Jun 2026
Total Revenue
£4,431
+12% vs last week
Total Orders
312
+8% vs last week
Avg Order Value
£14.20
+3% vs last week
Revenue by Day
£4,431 totalMon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Day
312 ordersMon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Hour
Peak: 18:00–19:0000:0006:0012:0018:0023:00
Top Selling Items
1
Guinness Pint
£462
84 orders
2
Fish & Chips
£676
52 orders
3
House Burger
£611
47 orders
4
Espresso Martini
£342
38 orders
5
Loaded Fries
£248
31 orders
Reporting and Sales Insights for WhatsApp Ordering
Digame gives venue owners powerful reporting tools to understand sales performance, customer ordering behaviour and venue activity in real time. View revenue trends, identify your busiest ordering periods and discover your best-selling products from a single restaurant reporting dashboard or bar reporting dashboard.
WhatsApp ordering reports and venue order analytics in one place.
- Sales overview
- Revenue by day
- Orders by day
- Orders by hour
- Top-selling food, drinks and snacks
- Average order value
- Customer collection insights
- Stock and staffing planning
See what is selling, identify your busiest periods and make better business decisions with real-time reporting.
Customer Collection Screen for Hospitality Venues
Show customers exactly when their order is being prepared and when it is ready to collect. The Digame Collection Screen is designed for TVs and venue displays, helping reduce staff interruptions and keeping guests informed.
Reduce Collection Point Interruptions With Live Order Status
- Show Preparing and Ready to Collect orders live
- Display large order numbers customers can see from across the room
- Keep customer names and phone numbers hidden
- Reduce staff interruptions at busy collection points
- Perfect for bars, events, stadiums and food courts
Digame Collection Screen
For venue TVs and collection displays
Smoother collections
Customers can see their order status without asking staff, helping your team stay focused on preparing and handing over orders.
TV-friendly
Designed to run full screen on venue TVs, digital signage and collection displays.
WhatsApp Broadcast Messaging for Hospitality Venues
Customers already using Digame can receive targeted promotions while they are still in your venue. Promote happy hours, food specials, event announcements and last orders directly through WhatsApp.
- Message customers already in your venue
- Increase repeat orders
- Promote happy hours and food specials
- Announce events and venue updates
- Fully optional per venue
Increase spend per head
Digame helps venues generate additional orders after the first purchase.
Digame Broadcasts
Automated WhatsApp Follow-Up Messages for Hospitality Venues
Digame can send optional automated follow-ups after an order is delivered, encouraging customers to order another round, add food or respond to venue-specific prompts — all through WhatsApp.
Increase Repeat Orders Without Chasing Tables
- Ask customers if they want the same round again
- Promote food, desserts or drinks after an order is delivered
- Configure prompts by venue, timing and message type
- Switch follow-ups on or off whenever needed
- Works alongside broadcast messaging and custom WhatsApp replies
DR
Automated follow-up
The Riverside Bar
Same again? Reply YES and we'll add your last round.
YES
Done — your round is on the way. 🍻
Repeat revenue
Encourage customers to place another order while they are still seated, without adding pressure to your staff.
Fully optional
Use follow-ups only when they suit your venue, service model and customer experience.
DR
The Riverside Bar
Digame · WhatsApp ordering
Burger please, but no tomato. Skinny fries instead of chunky chips.
✅ Got it — 1 × Burger without tomato and skinny fries.
Anything else I can get for you?
Can I have a Coke with no ice?
✅ Added 1 × Coke.
Note: No ice
Capture Item Notes and Custom Order Requests Through WhatsApp
Customers order naturally through WhatsApp, just as they would speak to a bartender or server. Digame understands menu questions, special requests and item modifications, then passes clear instructions directly to staff.
Improve Order Accuracy for Restaurant and Bar Staff
- Customers can order naturally without learning commands
- Capture dietary requests and modifications automatically
- Item notes appear clearly on the Live Orders Screen
- Reduce misunderstandings between customers and staff
- Improve order accuracy during busy periods
Fewer order errors
Special requests are confirmed before the order reaches staff, reducing mistakes and customer complaints.
Natural conversations
Customers simply type what they want. No forms, dropdowns or complicated ordering flows.
Ready to Launch WhatsApp Ordering for Your Venue?
Start taking smarter orders without forcing customers to download another app.