Digame

AI ordering through WhatsApp for modern venues

Let customers order, customise and ask questions naturally through WhatsApp, while your team manages every order from a live dashboard.

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No app download. No queues. No complicated setup.

Conversation

The Riverside Bar

Live

Can I get a double gin and tonic with just a dash of tonic?

Of course. I've added a double gin and tonic with light tonic. Anything else?

Orders · Live

New orders

Today

G&T · light tonic

£9.50

Table 12

Inbound

Pale ale · pint

£6.00

Bar pick-up

Inbound

Burger · no tomato

£14.00

Table 4

Inbound

Ordering is still too slow for busy venues

Long queues at the bar

Customers abandon orders

Staff are stretched during peak times

Existing ordering apps are clunky and slow to sign up for

Digame turns WhatsApp into your ordering channel

Customers scan a QR code, message the venue, place their order naturally, and staff receive it instantly in the dashboard.

Customer scans QR code

Printed table tents, bar tops or event signage connect people to your venue in seconds.

WhatsApp opens instantly

No app store, no sign-up wall. Customers land in a channel they already use every day.

AI takes and confirms the order

Natural language is parsed, clarified and confirmed before anything hits the kitchen or bar.

Staff prepare and complete the order

Your team sees every detail on a live board built for fast service during the rush.

Built for real venue operations

WhatsApp ordering links and QR codes

AI menu assistant

Custom order handling

Live order dashboard

Table service mode

Collection number mode

Loyalty-ready customer profiles

Tipping options

Menu management

Event and festival ordering

Order status updates

Analytics-ready structure

Not just menu matching. Real conversational ordering.

Digame understands natural customer requests so modifiers, swaps and questions do not get lost in translation.

From service preferences to menu curiosity, guests speak the way they would to your best bartender or server. Digame captures the nuance and confirms before the ticket is fired.

No ice

Double measures

Dash of mixer

No tomato on burger

Skinny fries vs chunky chips

General menu questions

Burger but no tomato, skinny fries not chunky chips please.

Got it — burger without tomato and skinny fries. Want any sauce on the side?

Designed for bars, restaurants and high-volume events

One platform tuned for different service models — from intimate dining to festival fields.

Pubs & bars

Keep the bar moving with orders captured before guests reach the front.

Restaurants

Table service and complex modifiers without overloading your front-of-house.

Golf clubs

Halfway house and clubhouse ordering with a premium, member-friendly flow.

Stadiums

High-volume concessions with clear collection and status for every guest.

Festivals

Customers receive an order number and collect from a designated collection point, similar to fast-food and retail collection systems.

Concerts

Customers receive an order number and collect from a designated collection point, similar to fast-food and retail collection systems.

Beach bars and resorts

Guests order from sunbeds and poolside without downloading another resort app.

One dashboard for every order

See the full lifecycle at a glance — from first message to completed ticket — without switching tools.

Live service board

Digame · Riverside Bar

⌘KSearch orders12 active

New

#2041£42.80

Alex Morgan

Table 14

#2042£18.50

Jamie Lee

Collection A

Preparing

#2038£27.40

Sam Patel

Table 6

#2039£33.00

Riley Chen

Table 22

Ready

#2036£12.00

Taylor Brooks

Collection B

Completed

#2030£58.20

Jordan Smith

Table 3

Capture customer data without slowing people down

Grow your database in the background while guests stay in flow.

WhatsApp already provides the customer phone number
Digame can ask for name during ordering
Optional email capture can be added later
Customer profiles can support loyalty schemes, repeat orders and promotions

Progressive profiling means you earn permission over time. Start with what WhatsApp already knows, layer in preferences as trust builds, then activate loyalty and campaigns when you are ready — without rebuilding your stack.

Repeat visit prompts

Segment-ready exports

Promotion hooks