Table and area ordering
Guests scan a QR code and order from tables, booths, terraces or beer garden zones in seconds.
Venue Industries
WhatsApp Ordering for Pubs & Bars
Let guests order from tables, terraces and beer gardens while your team runs every ticket through one Live Orders Screen.
Common pub and bar service challenges
Peak hours can drain revenue when ordering slows down.
- Long queues at the bar lead to fewer rounds per guest.
- Staff spend too much time repeating menu and drinks questions.
- Table areas and terraces are hard to serve consistently at pace.
- Order errors increase when requests are shouted across a busy bar.
- Late-night rushes make it difficult to track what is still pending.
How Digame helps pubs and bars
Give guests a faster route to order without adding staff pressure.
Clear drinks modifications
Requests like no ice, double measures or mixer swaps are captured clearly before fulfilment.
Faster peak-hour workflow
Orders appear instantly on the Live Orders Screen so bar staff prioritise and process quickly.
Repeat-order marketing
Send timely WhatsApp broadcasts for happy hour and late offers to increase spend per head.
Platform features for pubs and bars
Support both table service and fast collection workflows in one setup.
Table service ordering
Table and area QR codes identify exactly where each order should be delivered — bar, terrace, lane or lounge.
WhatsApp ordering
Guests order through WhatsApp — no app download, no account sign-up and no new system to learn.
AI order taking
Digame understands natural language, menu questions, modifiers and item notes before orders reach your team.
QR code ordering
Table, bar, terrace, lane, poolside and collection-point QR codes route every order to the right location.
Stripe payments
Secure card payments through Stripe so orders are paid before they hit the Live Orders Screen.
Collection ordering
Collection numbers and optional Collection Screen updates keep high-volume service moving without confusion.
Live Orders Screen
Staff move orders through New, Preparing, Ready and Completed from one live operational dashboard.
Collection Screen
Show large order numbers and statuses on venue TVs so guests know when orders are ready to collect.
Reporting & sales insights
Revenue by day, orders by hour, top sellers and average order value — all in one hospitality reporting dashboard.
Broadcast marketing
Promote specials, happy hours and event announcements to guests already ordering through WhatsApp.
Reporting Dashboard
Track your venue performance and discover insights
1 Jun – 7 Jun 2026
Total Revenue
£4,431
+12% vs last week
Total Orders
312
+8% vs last week
Avg Order Value
£14.20
+3% vs last week
Total Customers
278
+6% vs last week
Revenue by Day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Hour
Peak: 18:00–19:00Top Selling Items
1
Guinness Pint
£462
84 orders
2
Fish & Chips
£676
52 orders
3
House Burger
£611
47 orders
4
Espresso Martini
£342
38 orders
5
Loaded Fries
£248
31 orders
Average Order Value
Sales Trend
Pub and bar reporting insights
Track best-selling drinks, busiest order windows and average order value by day and hour.
Revenue by day, orders by day, orders by hour, top-selling products, average order value and sales trends.
- Revenue by day
- Orders by day
- Orders by hour
- Top-selling products
- Average order value
- Sales trends
Use trading data to optimise staffing, stock planning and promotions across quieter and busier sessions.
How it works in pubs and bars
Launch in a simple four-step flow tailored to busy drinks service.
- Step 1
Place QR codes across service areas
Set unique codes for tables, terrace sections and garden zones so each order has a clear location.
- Step 2
Guests order in WhatsApp
Customers browse drinks and snacks, ask questions and check out without downloading another app.
- Step 3
Staff fulfil from the Live Orders Screen
Every paid order appears instantly with notes and location, ready to move through status stages.
- Step 4
Close service loops and drive repeats
Complete orders quickly, then send targeted offers to encourage another round while guests stay on site.
Pubs and bars FAQs
Answers for operators running high-tempo drinks service.
- Can guests order from outdoor tables and beer gardens?
- Yes. You can create QR codes for each outdoor area so orders always show the correct location in your workflow.
- Does Digame support food and drinks on one menu?
- Yes. Menus can include drinks, bar snacks and full food ranges, with modifiers and item notes captured clearly.
- How does Digame reduce bar queue pressure?
- Guests place orders from their seat, so fewer people queue physically at the bar and your team can focus on fulfilment.
- Can we run table service and collection together?
- Yes. Many pubs use table delivery in seated zones and collection for quick-service areas at the same time.
- Can we promote happy hour offers through WhatsApp?
- Yes. Broadcast messages let you share promotions with guests already engaging with your venue on WhatsApp.
- Is setup practical for independent pubs?
- Yes. Most venues can upload menus, generate QR codes and begin taking orders without complex technical work.
Related venue types
Explore how Digame adapts to other hospitality environments.
Ready to speed up service in your pub or bar?
Start WhatsApp ordering with Digame and serve more guests without extending queues.