Privacy Policy

We may collect and process the following types of information:

• Contact and account information, such as name, email address, business name and venue details provided when you register, enquire or use the Platform.
• Order and operational data, including menu items, order messages, timestamps, table or collection details and staff actions within the venue dashboard.
• Payment and billing information processed through third-party providers. Digame does not store full card details.
• Technical and usage data, such as IP address, browser type, device information, pages visited and cookies.
• Communications you send to us, including contact form submissions and support enquiries.

We use personal information to:

• Provide, operate and improve the Digame platform and related services.
• Create and manage venue accounts, process orders and enable WhatsApp ordering workflows.
• Communicate with Venues and respond to enquiries, support requests and service notices.
• Process payments, billing and subscription administration.
• Maintain security, prevent fraud and comply with legal obligations.
• Analyse usage to improve performance, reliability and user experience.

We use cookies and similar technologies to keep you signed in, remember preferences, understand how the website is used and improve our services.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

Digame relies on trusted third-party providers to deliver the Platform. These may include authentication providers, hosting and database services, payment processors, email delivery services, analytics tools and Meta/WhatsApp services used for business messaging.

These providers process data on our behalf or under their own terms where you interact with them directly. We require appropriate safeguards where personal data is shared with service providers.

We retain personal information for as long as necessary to provide the Platform, fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

Retention periods may vary depending on the type of data and the nature of the relationship with the Venue or user.

Depending on applicable data protection law, you may have rights to access, rectify, erase, restrict or object to processing of your personal information, and to data portability where applicable.

You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details below.

For privacy enquiries, contact info@digame.tech or use the contact form at digame.tech/contact.

We will respond to valid requests within a reasonable timeframe and in accordance with applicable law.