Structured dietary notes
Capture allergen and preference requests clearly so each order reaches staff with full context.
Venue Industries
WhatsApp Ordering for Restaurants
Handle table-side ordering, dietary requests and peak covers through one clean ordering flow guests already understand.
Restaurant ordering pain points
Front-of-house teams need speed without compromising guest experience.
- Large parties create order bottlenecks during peak service.
- Dietary and allergen notes are easily missed in verbal ordering.
- Menus with many modifiers slow ordering at the table.
- Guests wait too long to reorder drinks or desserts.
- Shift handovers can leave order statuses unclear across teams.
How Digame helps restaurants
Keep service smooth from first order to final round.
Reduced front-of-house load
Guests can order additional items directly from the table without waiting for staff attention.
Faster order visibility
Live order statuses keep teams aligned and reduce uncertainty between front and back of house.
Upsell moments through messaging
Send optional prompts for desserts, drinks or specials at the right stage of service.
Platform features for restaurants
Built for table service, complex menus and high guest expectations.
Table service ordering
Table and area QR codes identify exactly where each order should be delivered — bar, terrace, lane or lounge.
WhatsApp ordering
Guests order through WhatsApp — no app download, no account sign-up and no new system to learn.
AI order taking
Digame understands natural language, menu questions, modifiers and item notes before orders reach your team.
QR code ordering
Table, bar, terrace, lane, poolside and collection-point QR codes route every order to the right location.
Stripe payments
Secure card payments through Stripe so orders are paid before they hit the Live Orders Screen.
Collection ordering
Collection numbers and optional Collection Screen updates keep high-volume service moving without confusion.
Live Orders Screen
Staff move orders through New, Preparing, Ready and Completed from one live operational dashboard.
Collection Screen
Show large order numbers and statuses on venue TVs so guests know when orders are ready to collect.
Reporting & sales insights
Revenue by day, orders by hour, top sellers and average order value — all in one hospitality reporting dashboard.
Broadcast marketing
Promote specials, happy hours and event announcements to guests already ordering through WhatsApp.
Reporting Dashboard
Track your venue performance and discover insights
1 Jun – 7 Jun 2026
Total Revenue
£6,840
+9% vs last week
Total Orders
284
+5% vs last week
Avg Order Value
£24.08
+4% vs last week
Total Customers
241
+7% vs last week
Revenue by Day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Day
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Orders by Hour
Peak: 19:00–20:00Top Selling Items
1
Roast Chicken
£828
46 orders
2
Sea Bass
£912
38 orders
3
Ribeye Steak
£1,020
34 orders
4
House Wine
£434
62 orders
5
Tiramisu
£232
29 orders
Average Order Value
Sales Trend
Restaurant performance reporting
Monitor covers by hour, product mix, repeat ordering and average spend across lunch and dinner sessions.
Revenue by day, orders by day, orders by hour, top-selling products, average order value and sales trends.
- Revenue by day
- Orders by day
- Orders by hour
- Top-selling products
- Average order value
- Sales trends
Use sales trends to refine menu engineering, staff rotas and promotional timing by service window.
How it works in restaurants
Support a polished dining journey with reliable operational visibility.
- Step 1
Assign table QR codes by zone
Create codes for dining rooms, terraces and private areas so location is always attached to each order.
- Step 2
Guests place table orders on WhatsApp
Customers browse, customise and submit orders naturally without app downloads or account creation.
- Step 3
Teams process tickets in real time
Orders appear on the Live Orders Screen with notes and statuses to keep service coordinated.
- Step 4
Track fulfilment and guest spend
Use reporting to identify profitable menu items and improve response times during each shift.
Restaurant FAQs
Practical answers for full-service dining teams.
- Can guests add item notes like no onion or extra sauce?
- Yes. Digame captures item notes and modifiers directly in the order so staff can prepare requests accurately.
- Can we handle allergens and dietary preferences?
- Yes. Guests can share dietary requirements in WhatsApp, and those details are shown clearly with the order.
- Does Digame work for drinks-only reorders?
- Yes. Guests can quickly place follow-up drinks orders without waiting for manual table checks.
- Can restaurants use Digame for terrace and indoor areas?
- Yes. You can run separate QR code locations for each service area while managing all orders in one dashboard.
- Is it suitable for independent and multi-site restaurants?
- Yes. The same operational model works for single venues and can be repeated consistently across multiple sites.
- Can we use Digame without changing our whole operation?
- Yes. Most venues start with selected sections or service windows, then expand once the team is comfortable.
Related venue types
Explore how Digame adapts to other hospitality environments.
Ready to streamline restaurant ordering?
Improve table service and capture more repeat orders with a WhatsApp-first guest journey.